Why Work With Us?

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Here's what our satisfied customers are saying about us:

To Whom it May Concern,

My name is Jack Conley, and my wife Barbara and I recently moved, (July, 2014), from our wonderful home on Cortland Lane in Lynnfield.  We now reside in Fryeburg, Maine.  Barbara and I were life long residents of Lynnfield, so deciding to sell and move from a great town was a difficult decision.  We both went to the Public schools, and raised four children, whom also went thru the Lynnfield school system.  Barabara worked many years at St. Paul's Nursery School on Summer Street and her summer hours were spent working at Sagamore Spring Golf course.  I worked for forty six years as a call Fireman retiring in December of 2012 with the rank of Lieutenant.  I also worked full time for the Police Department, retiring in October of 2005 after 33 years, with the rank of Sergeant.  We were very familiar with Lynnfield. 

Deciding for us, was easy, as to whom we would use as a Realtor.  A friend of the family. They worked for a reputable agency.  Like I said, an easy choice.  Things started out ok.  First two open houses, there was a pretty good flow of customers.  Over five to six weeks we had approximately five open house. the last of which there was only one couple that came.  We were furious.  Little input from the agent.  As our process was ongoing our next door neighbors were also selling.  We were observing their agent bringing in customers several times a week.  Their agent was Penny McKenzie.  I told my wife, Barabara, we should talk to her. So we did.

Barbara and I have known Penny for many years.  My wife, more so than I on a personal bases, but I knew her more from what her career presented.  I knew for any years she was a very successful agent with another local agency.  She was a Lynnfield girl.  She grew up there and raised her family there as well.  She was extremely knowledgeable about the town.  In fact, the retired owner of that agency, John Kennedy as respected and close friend of ours, highly recommended Penny.  He stated she was tops in her field. 

We told ourselves, we must have Penny as our agent.  So, we did.  Penny is a straight shooter.  She's not afraid to tell you exactly what she thinks.  Some things you'll agree with, some you might not.  But, believe me, when I tell you she is right on.  She was so much more professional.  She priced our home appropriately , she staged our home, using a professional, and paid for it herself.  She put together as nice of a portfolio of our home as you could imagine.  Using a professional photographer, who took some spectacular pictures. We still have the booklet today.  It was truly special.  She was accessible on a daily basis.

We were scheduled for two open houses on our fist weekend showing.  We were excited.  Penny asked if she could have two private showings the Friday evening before, stating she had two clients who insisted on an early preview.  To make this story as short as possible, the next Saturday morning we had an offer, an offer that was more than we were asking.  It was a done deal, all in less than a week.  

Penny McKenzie, in our opinion was the difference.  She presents herself well, and is a true professional.  For us we learned that it was far more about the agent, than the agency.  Barbara and I would highly recommend her to anyone.  She is one of, if not the top sales representatives in Lynnfield. 


To Whom it May Concern,

My name is Bob Sullivan, and my wife Kim and I recently moved, (July, 2014), from our wonderful home on Cortland Lane in Lynnfield.  We now reside in Danvers, MA. Kim and I were residents of Lynnfield for 12 years, so deciding to sell and move from a great town was a difficult decision.  We knew right away who we would contact to sell our home because she has helped us buy and sell 4 homes in Lynnfield in the past twelve years as I am a contractor who revamps homes and resells them.

We first met Penny when we were looking at our first home to buy in Lynnfield.  She was the listing agent with another local agency at the time.  After purchasing our first home in Lynnfield we became friends with Penny as she lived in the same neighborhood.  Our first time working with Penny as our agent came when we bought a home as investment property in Lynnfield that Penny helped us to purchase and sell during at the start of the real estate crash.  She was instrumental in ensuring we sold the house before it became a financial loss.  When it came time to sell and buy a new home for ourselves we immediately contacted Penny again.  We felt her relationship and longtime status as a resident of Lynnfield helped us to secure a home in very sought after neighborhood for under value.  After only being in our new home for one year we had an opportunity to buy a house directly behind us privately from a neighbor.  Penny once again helped us to sell our home and after only one year there we made a $100,000 profit.  The last sale and purchase in Lynnfield came 8 years later again Penny was there working for us tirelessly to ensure our house had the best showings with qualified buyers and she would tell us what we had to hear rather than what we wanted to hear about the value of our home.  She's not afraid to tell you exactly what she thinks.  Some things you'll agree with, some you might not.  But, believe me, when I tell you she knows her business.  She was  always professional and priced our home appropriately and would strategize with us about the best approaches to take to sell the house.  As always she was accessible on a daily basis and we feel she was truly invested in helping to make our process of us selling and buying as painlessly and stress free as possible.  We are certain that this will not be our last move and rest assured we will be calling Penny again when the time comes. 

Penny McKenzie, in our opinion is someone you can rely on and trust to buy and sell your homes.  She presents herself well, and is a true professional and will go the extra mile to make your experience the best possible.

Kim and I would highly recommend her to anyone.  She is the best.  

My agent, Lori Kramich was smart, hard-working, compassionate and utterly conscientious. She truly listened and was supportive. When necessary directing me to other resources. The entire office at Northrup was coordinated and supportive. Lori made this sale happen and I am grateful to have worked with 


I wanted to make sure Julie Daigle got the kudos for doing such a good job in helping us find our new home. She was personable, knowledgeable, and always willing to accommodate our requests, no matter how much we changed our minds or modified what we were looking for.

We experienced a long search for our home due to the competitive market, but Julie was always positive, with a sunny disposition. She was a joy to work with and we couldn't be happier with the way that she did her job and the outcome we acheived.

Warm regards,

Julie Daigle spent a lot of time and energy accomplishing the sale of my house. She made herself available when things needed to be done. I greatly appreciated her help.


Alex & Elena,

We can't thank you enough for all your help, support, and guidance to buy our new house and sell our first.  Two weeks into living here, we love it.  It was definitely worth the wait.  If we had just one of you as our Realtor we would feel lucky, but as a team your are awesome.  We will miss seeing you every week (or just about) though, so hopefully it won't be very long before we do.

Thank you again,

"Helen goes above and beyond for her clients!  She handled everything for me that needed to done in order to get the house ready to be put on the market, as soon as possible.  The house sold quickly with a buyer on the first weekend of the Open House.  Helen's knowledge, expertise, responsiveness, and negotiation skills were invaluable and I would recommend her!"

I called Lori Kramich when I needed to sell my house, I knew my home, with its unique floor plan would be difficult to sell.  My house certainly needed some sprucing up and Lori gave me a room by room plan to get ready for sale.  After 23 years it was an emotional decision and Lori, with her patience and understanding was just the person to hold my hand through the process.  Lori's personal attention, professionalism and constant communication make her an outstanding real estate agent.   Her personal knowledge and deep roots in the market are what make me look forward to working with her again when I'm ready to buy my next home.

Dear Richard Tisei

I would like to reach out in regards to my recent experience with Northrup Realtors.  I had the absolute pleasure of working with one of your agents Kim Burtman during a difficult crossroads of my life.

From the start her constant professionalism, availability and desire to "keep us in the loop" kept us at ease during this difficult transition period.  We also felt so comfortable purchasing our new home from Kim that we were very happy to use her as our selling agent with our current home.

Her ethics, character, professionalism and expertise in home buying & selling is top=notch.  From our first meeting my husband and I have thought so highly of Kim and truly feel that an underlying friendship has formed through our interactions.  Kim was able to make what could have been a very unsettling time an enjoyable and exciting experience!  The service she provided was truly a blessing. 

We needed to downsize and transition from a 3,000 sq home of 33 years and dreaded this seemingly daunting task of downsizing.  Him listened to our needs and worked within our budget to find the perfect Condominium for my husband and I.  I doubt Kim would ever need a recommendation however, if needed I would be more than happy to brag about our great experience to others


Eric was excellent to work with! From start to finish his attention to detail and professionalism was exceptional. He kept me in the loop every step of the way and made the process of selling a home virtually painless. I would highly recommend Eric when it comes to selling or purchasing a home.   I plan to use Eric in the future he was an absolute pleasure to work with!

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