Why Work With Us?

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Here's what our satisfied customers are saying about us:

My husband and I are so happy that we chose to work with Jaclyn Prizio to purchase our first home in Wakefield, MA. She was very responsive and easily accessible throughout the entire process.

Jaclyn has excellent knowledge of the market activity in the area, and this was very helpful while we were formulating our offer. With her help, we ended up getting the perfect house for us at a prefect price, which can be tough in this super competitive market! She helped us find a great home inspector, and helped us negotiate the replacement of the oil tank when it did not pass.

She was also a great resource for our questions relating to the mortgage process, which can be overwhelming for a first time buyers. She truly made our entire purchase experience as stress-free as possible, and we were are so grateful that she was there for us every step of the way. We would highly recommend her as a buyer’s agent! If you are a first time buyer or young couple who needs some extra support you will definitely find that with Jaclyn.

We retained Northrup Associates to sell our home, and John Langer did an excellent job representing us as our agent.  This was our third house that we have sold. It was by far the best experience. 

We chose Northrup because of their great reputation.  John and his colleagues met with us often and provided expert guidance.  Northrup worked as a team, with our agent managing the process.  John also provided personal attention by being kind, caring and empathetic while selling a home with children and pets.  He was communicative and knowledgeable, working around the clock to help guide us to market our property as effectively as possible.  We highly recommend John to buy or sell your home, and would use him again.

Best of luck, and thank you for all that you did.

We have known for a long time that we would make the decision to move from our family home of 29 years to a smaller abode.  There are many issues when one deals with getting older!  Moving is one of the major ones, so we knew that one of the ways to have a successful move is to have a competent real estate agent for selling and purchasing.  We were familiar with many of the agents in our area....but none of them seemed to meet the standards that Penny set for herself.

However, Penny McKenzie's name kept being mentioned.  We knew of her, but did not know if we could work with her.  We asked her to come over, as we did with other real estate agents, to see if we could have a chance to get to know her, how she presents herself and what she thinks of our house.   We made an appointment and about 15 minutes before the scheduled time, we noticed a car sitting in front of our house. 10 minutes later the car came up our driveway and, at the scheduled time, Penny rang our doorbell.  This was her calling card!  She was always on time or early, which was comforting.  All of her material was neat and organized.  We were looking for someone who was personable, careful, on-time, knowledgeable and Penny was the person!  Penny seemed to be a step ahead of all the other brokers we considered.

We spent several weeks getting our house ready.  This included making suggestions for cleaning and staging.  Plus, since Alan and I have a tendency to easily become over-whelmed with those kind of tasks, she found someone who was good at de-cluttering which included filling 5 dumpsters, taking our possessions to people who wanted/needed them.  In very quick time, the house was ready to go on the market!!

On the first weekend in the spring that began the house selling and buying season.  We were there every step of the way, except for the actual open house.  We moved out for the night.  Alan and I were very anxious to hear the results!! When the showing ended, Penny called to tell us that we had over 30 families for the open-house.  While there was not an actual bid, she felt that one would be coming in before the need to advertise another open-house!! And she was right, as usual!!

Penny is a full service Real Estate agent!! She handles all parts of the process of selling a house, from meeting the client for the first time to getting all the figures together that we need for tax purposes.

Personality-wise, Penny is ALWAYS pleasant! She always left us with a smile on our faces and a chuckle in our hearts!! We ALWAYS looked forward to our visits with her!! She came to us to work for us and now she spends, what little time she has available, as a FRIEND to us!!  Her business and people skills are perfect.  This is why, when asked (and even when we are not asked) , we will always recommend Penny McKenzie as a reputable, honest, reliable, pleasant, on-time, well-liked Real Estate Agent.


Penny McKenzie sold my Lynnfield, Westover neighborhood, home on Wymon Way in September of 2013.

She came in highly recommended as a Seller's Agent.  Penny not only lived up to that recommendation but far exceeded any expectations that I had.

Penny is a consummate professional who knows Lynnfield real estate very well and is exceptionally knowledgeable in all phases of marketing a home for a successful sale.

Her advise and counsel were crucial in valuing my home for sale and in those aesthetic choices and decisions that would put my home in its most attractive visual presentation...both interior and exterior.

Penny's dedication to and communication and follow-up/through with her clients are superb.

I highly recommend Penny McKenzie as a Seller's Agent and would not hesitate to work with her again.


"Helen served as our Buyer's Agent when we bought our new home in North Andover and as Seller's Agent when we sold our home in Wakefield.  Helen offered us excellent advice and we benefited greatly from her wealth of knowledge and experience. In buying our new home, she made a point of getting to know us and understanding our needs; we were never shown a property that wasn't right for us.  She was a huge help in every step of selling our old home, and we benefited from her negotiating skills in both transactions.  Helen always treated us as if we were her only clients - which, of course, was not the case!  We never felt rushed and she always took the time to answer any questions we had, as well as some that we didn't think of asking.  We strongly recommend Helen for your real estate purchase and sales needs." 

"Helen is easy to work with, she helped us with our clutter and how to get ready for the open house, we sold our house in 5 days and got $21,000.00 over asking."

Working with Lori Kramich,  made our search for a new house, a pleasure. She was professional, and personable. My wife and I felt like she was part of our family.

Our house search, ended, with us buying a 2 bedroom/2 bath.....life is good.

Penny McKenzie was an incredible asset for us when we decided to sell our house.  This was our first time selling and with that came a long list of questions and concerns that we had.  Penny took the time to answer every question and explain the process from the initial meeting until the day we closed.  She is both approachable and personable, making you feel comfortable throughout what can be a stressful process.  Her knowledge of the market and the depth of her research allowed us to feel confident that our initial listing price was right where our house needed to be positioned.   We are positive that without her help, we would not have been able to sell our house for what we did. 

Penny McKenzie was invaluable to my family when we worked with her on our recent real estate sale and purchase.  Like so many, my husband and I were totally overwhelmed with the process of preparing our house to be sold.  Penny was clear and organized in regards to assisting us with the first steps.  She went to each and every room and gave us recommendations to best prepare the house to be "shown".  She brought in a photographer who did a wonderful job creating attractive pictures; thus drawing a large crowd to our open house!  Due to the aforementioned resources as well as her networking, we had an incredible ope house weekend and eight offers all over asking price within a day.  We sold our house and shortly thereafter finalized the purchase of a new, larger home for our growing family.  We had a toddler and infant during all this and Penny was thoughtful, sensitive and accommodating to our unique needs during this time. Penny was responsive, honest, hard working and knowledgeable during the entire process. I would highly recommend Penny to anyone looking to either buy or sell, at any point. in any neighborhood. She will work to get you what you want!

My husband and I can't thank Penny McKenzie enough for her professional expertise and personal care and attention.  Because we experienced her professional understanding, impeccable work ethic, and above -and-beyond patience as our seller's broker, we knew we wanted to retain her as our buyer's broker as well.

Penny knew we were interested in the North Shore, specifically Marblehead and Swampscott.  Penny did the research, viewed the numerous homes, and delved into the statistics to match our financial and aesthetic profile. 

While we were out of the country on vacation , Penny researched a new listing and cared enough about us to know this might be the one.  She emailed us the profile photos, viewed the home and went to the open house.  When we returned and saw the house, we knew it was the perfect match for us.  Through the purchasing process to the closing and beyond, Penny made sure all details were accounted for and that we were satisfied.

We are not just satisfied, we are thrilled to be a home that reflects our space needs and aesthetic taste.  Thank you, Penny McKenzie.


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